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Primary Care Informatics

Purpose Statement:

An we are an action oriented, island-wide advisory group that provides a forum for primary health care providers, Island Health Information Management and Technology staff and other stakeholders to:
  • discuss health information management strategies
  • co-design solutions
  • act as a vehicle for two-way communication with parent organization members
  • coordinate initiatives that advance provider knowledge
  • enhance a regional network of resources


General Practitioners are encouraged to connect directly with your Division Executive Director in regards to questions or concerns ​related to any issues the Primary Care Informatics Group is currently working on. Please refer to the Community Issues List below.

Click here to view the current Community Issues List.

Click here to view the PCIG's Terms of Reference.

Want to find patient info?

Click here to find patient info from the attached sources. July 2017

Want to get imaging for your patients faster?

Question: “Can I get this CT done faster somewhere else?”  Click here for more information.

Click here to access Medical Imaging Wait times: Power Chart password is required. 


Having Trouble Accessing PowerChart?

Effective August 20, 2016. The icon to access Power Chart is now found in the Start Menu when using Citrix Receiver. This allows the icon to be put on the desktop or task bar so it's actually easier to access than before.  

The following "New Way to Access PowerChart" video shows you how to adjust to this change.  Additionally written instructions from Island Health can be found below.  Simple instructions are:

  1. Video "How to install Citrix Receiver" 
  2. Launch Citrix Receiver
  3. Launch Citrix Desktop
  4. Click on the ‘Start” menu and use the search box to search for “Power Chart”
  5. Drag the Power Chart Icon to grey bar filling the bottom of the screen to “Pin it” to the Task Bar.
  6. Use that New Power Chart icon in the task bar to access Power Chart in the future.  

PCIG Working Group Members

Andrew De Wit – Island Health; Andre du Toit – South Island Division; Chaundra Willms – Island Health; Chris Collins – Nanaimo Division; Eugene LeDuc – Victoria Division; Ian Bekker – Victoria Division; Jean Marie Wilson – Cowichan Division; Leslie Keenan – Nanaimo Division;  Mary Lyn Fyfe – Island Health; Kristofer Nielsen – Island Health; Victoria Power – Island Health; Merlyn Maleschuk – Island Health; William Cunningham, Island Health

All PCI Videos can be found by clicking here.

For questions related to the videos, please contact Dr. Ian Bekker at

For questions related to the PCI working group or improvement ideas for the Health IT system, please contact Leslie Keenan at

Work in Progress: Resource Documents

Contact Us

2137-A Bowen Road
Nanaimo, BC V9S 1H8
Tel: 250-591-1200
Fax: 250-591-1205
General email inquiries >

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