Pacific Northwest Division of Family Practice

Family Practice Sustainability Resources and Strategies

The purpose of this page is to act as a repository for resources and strategies to help support and sustain your medical practice.  If you are aware of information that would be useful to this page, please contact


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THE COMMUNITY LONGITUDINAL FAMILY PHYSICIAN (CLFP) PAYMENT recognizes community-based family physicians who work under fee-for-service and who care for a panel of patients for providing long-term, relationship-based care.

Longitudinal care includes providing patients with ongoing medical care, maintaining patients’ medical records, and coordinating referrals to other health care providers when needed. The CLFP Payment recognizes the additional, non-clinical responsibilities required to provide ongoing, coordinated care for which fee-for-service physicians are not compensated.

Click here for more information or refer to the Community Longitudinal Family Physician Payment FAQs or contact

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As family practices expand in-person care as the COVID-19 restrictions ease, the GPSC’s Practice Support Program (PSP) can help the clinic develop a work safe restart plan, and also support physicians in transitioning their practices into a hybrid delivery model combining virtual and in-person care. PSP offers flexible and tailored coaching and mentoring support. 

For questions or more information about eligibility requirements for PSP compensation and certification, please email or contact Northern Health: Liana Doherty.


E-FAXING TOOL SUBSIDIES – To enable doctors to work more efficiently and effectively during the COVID-19 pandemic, the General Practice Services Committee (GPSC) is offering a one-time subsidy of $150 towards the cost of an eFax solution to all GPs in the province. Applications for this funding will close August 31st, 2020. Application Form




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The Doctors Technology Office has developed a number of resources and best practice guides to inform and educate physicians across the province in better navigating the health technology landscape. The links below are grouped by topic. For further information or to request additional resources, please email

SMALL BUSINESS AND INDIVIDUAL INCOME SUPPORTS FOR PHYSICIANS DURING COVID-19  - a summary of the supports that both the federal and provincial government have put in.

BILLING CHANGES – COVID-19 - General Preamble changes; Section of General Practice Preamble changes New COVID-19 Office Visit Codes. Two new, temporary office visit fees have been introduced for physicians treating patients with suspected or active COVID-19 symptoms, one with test and one without test.

THE DOCTOR IS IN: SUPPORTING PHYSICIANS IN RE-OPENING OFFICES - “The Doctor is In: Recommendations for expanding in-person care in community-based physician practices” provides a one-stop source of information to support physicians in the gradual re-opening of offices and clinics.

BUSINESS COST PREMIUM EXPANDS TO INCLUDE TELEHEALTH - This article has been updated with answers to some of the questions we have been asked by physicians. Click here to read the Physician Q&As. Effective May 1, 2020, the Business Cost Premium (BCP) will be temporarily expanded to apply to telehealth fee items, including phone and video communication with patients. This change ensures the BCP is paid during the COVID-19 pandemic, given these services would have normally been provided in person in physician’s offices.

COVID-19 SAFETY PLAN (Generic) - A COVID Safety Plan requires you to assess the risks, implement protocols, develop policies, develop communications, monitor your workplace, and assess and address risk.  This plan was drawn up using the WorkSafeBC template & the Doctor Is In Safely Plan appendix.  




THE COVID-19 PIVOT: AN OPPORTUNITY TO RE-EVALUATE HIGH VALUE CARE & CLINICAL PREVENTIVE SERVICES - The COVID-19 pandemic has seen family physicians shift to more virtual care and less in-office services.



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RE-OPENING YOUR PRACTICE DURING COVID-19 - This material is for general information only; please follow the direction provided by your regulatory college, the Chief Medical Officer of Health and your local public health unit. This guidance was developed for the CMA in conjunction with the Centre for Effective Practice (CEP), one of the largest independent knowledge translation organizations for primary care in Canada.




COVID-19 RESOURCES FOR HEALTH PROFESSIONALS - COVID-19 resources for health professionals. To support our Fellows who are providing high quality patient care under these challenging circumstances, the Royal College has compiled evidence-based information and resources about COVID-19.