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Divisions IT Bulletins

  • Service Impacting Vendor Maintenance - DivIT Website Server Host - Mar 25 from 9:00pm-12:00am

    Posted: March 17 at ​9:44am

    Please be advised that Tenzing's facilities provider at ​their Kelowna Data Center will be performing scheduled ​service impacting network maintenance on S​aturday, ​March 25, 2016 ​from 21:00 ET to ​23:00 ET . According to the vendor, there ​will be a 5 minute window of network impact. >

  • Service Impacting Patch Installation - DivIT Website Server Host - February 7 from 10pm - 4am

    Tenzing Managed IT Services will be patching our Windows Server installation on​ February 7 between 10pm - 4am. This is a part of the regular patch cycle.

    Approximately 15 minutes of downtime is expected during that time period. >

  • Service Impacting Vendor Maintenance - DivIT Website Server Host - Nov 20 from 12:00am-4:00am

    Posted: November 15 at ​12:44pm

    Please be advised that Tenzing's facilities provider at ​their Kelowna Data Center will be performing scheduled ​service impacting network maintenance on Sunday, November 20, 2016 00:00 ET to Sunday, November 20, 2016 04:00 ET . According to the vendor, there will be short periods of network impact. >

  • Potentially Service Impacting Email Maintenance Today - Thursday October 20, 2016 17:30-19:00

    Posted Thurs, O​ct 20 at 2:04pm

    Please be advised that there will be emergency email network maintenance during the following window: Thursday October 20, 2016 17:30-19:00 (5:30PM-7PM) Pacific Standard  

    Details from Robson: During this window, our peering provider, will be performing maintenance on the primary routers that service the Vancouver data centre. This maintenance is necessary to address service impacting issues they have encountered and to ensure optimal service performance and stability. We have worked to minimize the service impact to our customers and during the maintenance window the only impact should be a moment of increased latency lasting 30-60 seconds. Please note that this is an estimate and that the impact may vary due to any unforeseen issues/delays that may arise during the change window.

    If you have any questions, comments or concerns, please contact support@robsoninc.com >

  • Service Impacting Windows Patch Installation - DivIT Website Server Host - Nov 1 from 10pm-4am

    Posted: ​October 13 at ​8:55am

    Tenzing Managed IT Services will be patching our Windows Server installation on​ November 1 between 10pm - 4am. This is a part of the regular patch cycle.

    Approximately 15 minutes of downtime is expected during that time period. >

  • Resolved: DivIT automated emails not sending

    Updated: September ​21 at 8:26am

    ​Emails sent through DivIT ​were down. This include​d bulk emails through the DivIT mailing lists, new member notifications, and password reminders. It did not impact regular email sent to or from @divisionsbc.ca email addresses.

     

    The issue has been resolved and backlogged emails are being sent out. >

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