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Improving the quality of healthcare is about achieving better patient outcomes; providing safe and effective care in a timely and patient centered way. Quality Improvement (QI) methodology is a systematic approach to test and implement the changes that will result in improvements.

Supporting a culture of quality improvement requires both effort and commitment from every person in the organization to identify, implement and sustain those changes that lead to improvement.

This section provides resources, tools and templates designed to assist everyone from novice to expert in their QI activities so that with practice it becomes embedded in the way we do our every day work.

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Need to ask a question about the Quality Improvement Toolkit? Please send us an email.

Quality Improvement Webinars and Videos

Hosted by: Liz Lamb from Impact BC


Using the Quality Improvement Model

Measuring Improvement

Leadership in Quality Improvement

Evaluation & Sustaining Improvements

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