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Pathways

Pathways is a new web-based directory that connects family doctors and specialists to streamline referrals. Pathways was developed by the Fraser Northwest Division of Family Practice, where it was piloted successfully and found to offer genuine solutions to GP-specialist referral issues.

Pathways is now accessible to family doctors and residents who are members of the Vancouver Division of Family Practice, and to specialists in Vancouver. We encourage you to join this initiative and play an important role in improving the referrals experience for doctors and patients.

Contact us at vancouverpathways@divisionsbc.ca for more information.

Pathways Update - ​January 9, 201​7

Twenty divisions have now launched Pathways in BC. New divisions joining in the past several months include Shuswap North Okanagan, Thompson Region, South Island and Victoria. The number of GP users on Pathways has increased by 84% in the past year. Pathways now includes data for more than 3,500 specialists, 900 clinics and hospitals, 1,200 resources and 1,500 referral forms! New resources and features are frequently added to Pathways. If you are not already using Pathways in your practice, take advantage of this very useful database by contacting us at vancouverpathways@divisionsbc.ca.

Pathways Update - October 17, 2016

Pathways Expansion Update

Pathways continues to grow across the province. In the past several months, the following Divisions have rolled out Pathways to their members: Central Okanagan, Richmond, Sea to Sky, North Shore.

Additionally, the following Divisions are expected to launch by the end of 2016: Thompson Region, Victoria, South Island, Shuswap North Okanagan, North Peace, Northern Interior Rural, Pacific Northwest, and Prince George.

This will move Pathways from providing access to just over 50 % of Division members, to roughly 80% by the end of the year! If you are not already using Pathways in your practice, take advantage of this very useful database by contacting us at vancouverpathways@divisionsbc.ca.

Pathways Update - July 19, 2016

New Specialty Area on Pathways:  Genetics

Pathways is always being updated and improved to meet the needs of its users.  The Pathways Vancouver team has suggested many refinements and additions to Pathways, which have been adopted for implementation.  An important recent example is the creation of a new specialty area, Genetics, which was recently added to Pathways and already has 12 clinics listed. We welcome input from any Vancouver family doctors using Pathways who have suggestions for further improvements. Just contact us at vancouverpathways@divisionsbc.ca.

 

Pathways Update - May 16, 2016

More Users and Specialists on Pathways 

Pathways Vancouver launched officially on March 31, 2015 and has become a valued resource for Vancouver’s family doctors. There are currently nearly 3,000 specialists listed on Pathways, as well as 736 specialty clinics showing their wait times, referral forms and practices and focused areas of practice. Pathways Vancouver’s 625+ users averaged over 4,250 page views per week in April 2016. With the recent addition of new Divisions such as Richmond, North Shore ,and Sea to Sky to Pathways, even more data is being added every week. As well, Pathways is continually updated to make it faster and easier to navigate. If you are not already using Pathways in your practice, take advantage of this very useful database by contacting us at vancouverpathways@divisionsbc.ca.

Pathways Update - March 21, 2016

Pathways Expansion 

With the introduction of Richmond and North Vancouver data into Pathways, Vancouver Division is displaying that data in all searches by default, providing Vancouver physicians with more referral choices for their patients. Of course, Vancouver data will still appear as the number one priority in any search. In some cases, searching within Vancouver’s default referral area may not be optimal, and a physician may want to expand the search area further. Fortunately Pathways allows you to modify your search areas easily for both specialists & clinics. First, select the required specialty. On the right of your screen, under the filter options, select the required Area(s) of Practice. Next, scroll down to the ‘Cities’ filter option and click on it to expand your city options ('+'). As noted above, Vancouver’s preselected regional cities (currently Burnaby, Richmond, and North Vancouver) are already chosen. Simply select and de-select cities to optimize your search.

Pathways Update - February 17, 2016

Setting Up Favourites on Pathways

For quick access to the specialists and resources you use most on Pathways, you can create a list of favourites by clicking on the heart symbol next to the name of the specialist, clinic, resource etc. You’ll notice the heart symbol on nearly every resource on Pathways, including forms. Use this to build your own customized list of favourites so you can fast track to your most-used specialist and clinic listings, clinical pearls, red flags, and resources. Access your favourites menu from the top black menu bar of any Pathways page. You’ll find your favourites list is automatically sorted for you too, into specialists, content, etc. For answers to any questions about Pathways, please contact us at vancouverpathways@divisionsbc.ca.

Pathways Update - January 7, 2016

Emailing Patient Resources Directly From Pathways

As you get more familiar with Pathways, you may wish to use the growing curated library of resources hosted within Pathways to enhance your clinical practice. It may take time to familiarize yourself with all the resources Pathways has to offer, but by doing so you may save yourself time during a patient encounter. You can also email most patient information resources directly to patients. Resources of all types can be accessed directly from the “Resources” tab in the black bar at the top of the home page.  Resources for a particular specialty area can also be selected from the blue bar at the top of any specialty page (where the clinics and specialists are listed).  Any document in “Patient Info”  or “Physician Resources”  that has a blue envelope symbol beside it can be emailed directly to a patient by  simply clicking on the envelope symbol. The office email address will not be visible to the patient; instead information will be sent from noreply@pathwaysbc.ca. Also, the patient’s email address is not stored, thus ensuring patient confidentiality.


Pathways Update - December 10, 2015

More Specialists and Clinics are on Pathways Every Week

Specialist and Clinic data on Pathways continues to grow and improve! There are currently over 2500 specialists listed on Pathways, as well as 684 specialty clinics showing their wait times, referral forms and practices and focused areas of practice. Pathways Vancouver users averaged over 3700 page views per week in November 2015. Pathways allows you to set your own “Favourites” too,  if there are specialists, clinics, forms, or other resources on Pathways that you access frequently. If you are not already using Pathways in your practice, take advantage of this very useful database by contacting us at vancouverpathways@divisionsbc.ca.


Pathways Update - November 25, 2015

Pathways Spotlight on Physician Resources

Resources include health information for patients and/or physicians and are linked to specific specialties and/or areas of practice to make it easy for Pathways users to find. All the resources are managed by five family physicians that make up the Pathways Provincial Resource Team. You can directly access all resources on Pathways from the homepage, by going to the top black bar and clicking on ‘Resources’. The drop-down menu gives you a list of different resources divided into the following categories:

  • Physician Resources
  • Calculators
  • Patient Info
  • Community Services
  • Allied Health Professionals
  • Pearls
  • Red Flags

Alternatively, using the blue menu bar in each specialty, you can select the category you’d like to explore, such as “Patient Information” or “Physician Resources.” You can also search for Area of Practice related resources using the Search box to find resources by topic.

Pathways Update - October 26, 2015

Are you a “Family Practice Specialist”?

Pathways’ Family Practice Specialty is designed to provide a list of GPs who take referrals for specific services. As examples, some GPs who do not deliver babies, or who do not do allergy testing, will rely on their GP colleagues to provide these services when they have a patient who needs them. If you provide specialized services to the patients of your GP colleagues, and you wish to have a searchable profile on Pathways, please get in touch with our Pathways administrator at rcorkish@pathwaysbc.ca. You will be asked to fill out a survey form so that your practice details can be entered into the website. You will be able to update and edit the data at your own discretion, to ensure it remains current and reflects the details of your specialized practice. Please be aware that this survey is NOT intended to gather information about GPs who are accepting new patients for ongoing care. Matching GPs in Vancouver with patients who need a family doctor is the mandate of the Attachment program, also known as A GP for Me. For more information about Attachment, please visit the A GP for Me website.

Pathways Update - October 8, 2015

Due to the large number of specialists practicing in Vancouver, the search area for Pathways Vancouver has been set to include only specialists in Vancouver and Burnaby. However, Pathways provides specialist data for other areas of the province as well, such as Surrey/ North Delta, Coquitlam, New Westminster, and Langley. If you are seeking a specialist in another area that is served by Pathways, you can expand the search area to include it. After selecting the appropriate specialty on the left hand side of the home page, a list of specialists appears. On the right hand side of that listing page simply click the blue “ +” sign next to “Expand Search Area” and select one or more geographic areas to add to your search. Get in touch with the Pathways team at vancouverpathways@divisionsbc.ca if you are not already using Pathways, and we will set you up with an account.

Pathways Update - August 31, 2015

Many family doctors in Vancouver are finding Pathways to be a valuable tool for streamlining referrals! Detailed, up-to-date data on hundreds of local specialists is available with the click of a mouse. Pathways also contains valuable physician resources, patient information, forms, and practice “pearls” and “red flags”.  If you are a Division member and you have not yet obtained access to Pathways, please contact the Pathways team at vancouverpathways@divisionsbc.ca. They will assist you right away in setting up your Pathways account.

Pathways Update - June 29, 2015

New Phase of Pathways

Pathways is now entering a new phase in Vancouver. We know that some GPs offer specialized services on a referral basis for patients of their GP colleagues. As examples, some GPs who do not deliver babies, or who do not do allergy testing, will rely on their GP colleagues to provide these services when they have a patient who needs them. Pathways’ Family Practice Specialty is designed to provide a list of GPs who take such referrals for specific services only.

 
Starting in early July Pathways staff will gather information from family physicians who offer these specialized services. If you provide specialized services to the patients of your GP colleagues, and you wish to have a searchable profile on Pathways, please be prepared to fill out a survey when our Pathways Administrator contacts your office. The information you provide on the form will be entered into the website. You will be able to update and edit the data at your own discretion, to ensure it remains current and reflects the details of your practice. The survey form covers a variety of areas of family practice, but you may also include any specialty areas of practice NOT specified on the form in the “I am most interested in” section of the form.
 
Please note that by sending Pathways information about your practice you are consenting to Pathways posting this information on the Pathways website for use by physicians, other authorized healthcare providers and their staff. The information you provide will not be used for commercial purposes. If you have any concerns about your information being posted, please contact your assigned Pathways Administrator, as noted above.
 
Also, please be aware that this survey is NOT intended to gather information about GPs who are accepting new patients for ongoing care. Matching GPs in Vancouver with patients who need a family doctor is the mandate of the Attachment program, also known as “A GP for Me”.  For more information about Attachment, please visit the A GP for Me website.

Pathways Update - May 28, 2015

New Pathways Advisors

Four New Pathways Advisors have come forward to provide knowledge and support to the Pathways management team by updating content, reviewing and selecting resources, and conducting outreach on behalf of GPs to specialist clinics.  We welcome Drs. Joanne Yang, Karl Chan, Wojtek Ciszak, and Julie Nguyen to the Pathways Advisory Team.

Pathways Update - May 15, 2015

Searching for a specialist by area of practice is one of the quickest ways of identifying the right specialist for your patient. However, Pathways has been created to include certain areas of practice as “assumed” for all specialists within that specialty area. At the bottom of each list of specialists in Pathways is a list of the “assumed areas of practice” which apply to all physicians in that specialty. An example of an assumed area of practice for neurology would be “concussion”.  Assumed areas of practice are not searchable, so users should check the assumed areas of practice within a specialty when using Pathways, as well as any exceptions noted on each specialist’s profile.

Pathways Update - April 22, 2015

It’s easy for all family doctors who practice in a shared office to use Pathways. Any number of users in your office can access Pathways simultaneously using one login name and password. Most offices find that a single account works best with only one user name and password for everyone in the office to remember. If a user leaves an office with a shared user name and password, the password will need to be changed.


Pathways Update - April 1, 2015

​Getting the most from Pathways

Our handy User Guide will answer most questions about using Pathways, such as how to activate your account, change your password, alphabetize specialist lists, report inaccuracies, and expand or refine search areas and areas of practice. It is available on the Pathways home page under Division Updates, or download a copy here.​



Pathways Update - March 1, 2015

​Pathways is live!

Members who have enrolled in Pathways have received access codes via email and many are already using Pathways!  Please contact us at vancouverpathways@divisionsbc.ca if you have questions or need assistance with activation. And don’t forget to plan on attending the Pathways celebration on March 30, which is open to all members and their MOAs.  Here are the details:

Celebrating Pathways in Vancouver
Who:  VDoFP and the Pathways Implementation Team
What:  We're excited about Pathways and we want to celebrate with you!  Family Physicians and their MOAs are invited to join us after work for a drink and some tasty appetizers to mark the introduction of Pathways in Vancouver. If you have not activated your Pathways access key yet, you will have a chance to do that, and we'll help you become familiar with Pathways too! Socialize with colleagues and meet those who brought Pathways to Vancouver.
When:  Monday March 30, 2015
5:30 p.m. to 7:30 p.m.
Where:  The Arbutus Club, 2001 Nanton Avenue, Vancouver
Cost:  No cost to VDoFP members and their MOAs
Contact: vancouverpathways@divisionsbc.ca

Pathways Update - February 19, 2015

Pathways will be “live” in Vancouver in less than two weeks! Members who have sent in their enrollment forms can expect to receive their access keys and login instructions the week of March 2.  If you have not sent in your enrollment form, it’s not too late. Just contact us at vancouverpathways@divisionsbc.ca and we will make sure you get access to Pathways!
 
We are also planning a celebration on March 30, 2015.  We hope members of the Vancouver Division of Family Practice and their MOAs will join us after work for a drink and appetizers to help celebrate this great initiative!  Here are the details:
 
Celebrating Pathways in Vancouver
Who:  VDoFP and the Pathways Implementation Team
What:  We're excited about Pathways and we want to celebrate with you!  Family Physicians and their MOAs are invited to join us after work for a drink and some tasty appetizers to mark the introduction of Pathways in Vancouver. If you have not activated your Pathways access key yet, you will have a chance to do that, and we'll help you become familiar with Pathways too! Socialize with colleagues and meet those who brought Pathways to Vancouver. 
When:  Monday March 30, 2015
5:30 p.m. to 7:30 p.m.
Where:  The Arbutus Club, 2001 Nanton Avenue, Vancouver
Cost:  No cost to VDoFP members and their MOAs
Contact: vancouverpathways@divisionsbc.ca

Pathways Update - February 4, 2015

Pathways will be live in less than a month!

Excitement is building about the launch of Pathways! Members of the Vancouver Division of Family Practice have been responding enthusiastically to the invitation to enroll.  If you have not sent in an application yet, please contact us at vancouverpathways@divisionsbc.ca to receive an enrollment form, or click the link on our home page to download the form. We will be sending out access keys the first week of March to those who have enrolled, and Pathways will be available to use right away, so don’t delay! 

 

Pathways Update - January 20, 2015

Wondering about what Pathways can do?

Watch the Pathways Orientation video here: http://vimeo.com/113117333 to see how it can streamline referrals. If you haven’t registered for an access code yet, contact us at vancouverpathways@divisionsbc.ca. We are happy to answer any questions.

 

Pathways Update - January 8, 2015

Pathways is coming to Vancouver in March!
Members of the Vancouver Division of Family Practice are invited to enroll to use Pathways – a new online database that dramatically improves referrals to specialists and clinics. Pathways will be available in Vancouver through funding from the GPSC and the Vancouver Division of Family Practice. There is no cost to you.All you need is an email address to establish your account and start using Pathways. There is no limit to the number of people who can use Pathways simultaneously. The Pathways team has sent invitations to all Division members by email.  If you have not received an invitation, please contact us at vancouverpathways@divisionsbc.ca. There is a registration form to fill out and return by fax or email.   If you work with other physicians, we only require one copy of the form to cover everyone in your office.  Additional or personal Pathways accounts can also be requested.

Questions? Please contact us at vancouverpathways@divisionsbc.ca

Pathways Update - December 11, 2014

User Registration for Division Members begins in January!

Specialist data collection is proceeding very well. The Pathways Implementation Team will soon begin enrolling VDoFP member physicians as Pathways users. Using the Division’s membership list, the staff at JTJ Consulting Inc. will be contacting members by email in early January. Returning the completed enrollment form quickly will ensure that you are ready to take advantage of Pathways’ many features when it goes live in March. If your office has not received an enrollment form by January 20, 2015, please contact Stephen Torrence, Pathways Implementation Lead at info@jtjconsulting.ca or 604 992 2594 to ensure you receive one right away.

Pathways Update - November 27, 2014

Experience Pathways at Division Events
Using Pathways will be a great way doctors can utilize technology to streamline their work and support effective patient care. Pathways is an easy-to-use directory and resource made for doctors by doctors to facilitate effective referrals to Specialists. It allows family doctors to refine their search for the right Specialist by precise areas of practice and gathers everything they and their staff need to complete an accurate, efficient referral.Pathways staff will be on hand to answer questions and provide demonstrations at the December 3rd “Sync. Download. Save.”  Doctor’s Lounge event. Please visit the Pathways table to say hello and get a look at how Pathways works before it launches in Vancouver in March 2015.
Watch for opportunities to experience Pathways at other Vancouver Division events in the coming months!

We hope to see you at the Doctor’s Lounge. To learn more about Pathways, please contact Stephen Torrence, Pathways Implementation Lead at info@jtjconsulting.ca

Pathways Update - November 13, 2014

Pathways is a comprehensive information resource. In addition to detailed information on areas of practice, many specialists are providing their unique referral forms, which will be available to print and use right in your office. 

Along with GP-selected resources for both physicians and patients, updates on topics of interest to Vancouver doctors, and other news, Pathways brings together information that family doctors need to ensure quick, accurate referrals for their patients.  It’s all right there, saving time for you and your team and supporting effective patient care.

Pathways Update - October 31, 2014

The Pathways Implementation Team is delighted to welcome five VDoFP Continuity of Care Committee members to provide expert GP advice and outreach support for the introduction of Pathways in Vancouver.

Doctors Nardia Strydom, Rita McCracken and Jessica Otte comprise the Home Page Advisory Team. They will work to develop guidelines for the selection of resources for the Vancouver Pathways website. In the coming weeks, they will begin to review documents and websites that will be featured on the home page for use by Vancouver Family Doctors.  

Doctors Joy Russell and Joanne Yang are the Technical Advisory Team, providing guidance on matters requiring the professional expertise of Vancouver GPs, including referral practices, and advice on the best ways to present Pathways data.  

We are extremely grateful for the dedication, expertise and generosity of the Pathways Advisors.  They will provide the support required for the development of a truly effective referrals resource that will fulfill the needs of Vancouver physicians.

Pathways Update - October 17, 2014

Curious About Pathways?
Pathways is a time-saving online referral directory that will be available to members of the Vancouver Division of Family Practice next spring thanks to funding by the General Practice Services Committee (GPSC).

JTJ Consulting is the firm managing the introduction of Pathways.  They will be on hand to answer questions about Pathways at the Vancouver Division’s AGM and Gala on October 24.  Drop by the Pathways table for a demonstration of how Pathways can help streamline your referrals to Specialists. 

To learn more, please contact Stephen Torrence, Pathways Implementation Lead, at storrence@jtjconsulting.ca.

Pathways Update - October 6, 2014

Pathways will be available to members of the Vancouver Division of Family Practice at no cost to the individual physician in the spring of 2015, through funding from the GPSC.  If you are not already a member of the Division, it is easy to join and no dues are payable.  Just go to our Membership page here.

JTJ Consulting Inc. is managing the Pathways Project in Vancouver.  They will be in attendance at the Vancouver Division AGM and Gala on October 24 to answer questions about Pathways and to provide a short demonstration to any members interested in seeing how it works.

For more information about Pathways and how it will streamline referrals in your office, please contact Stephen Torrence, Pathways Implementation Lead, at storrence@jtjconsulting.ca.

 

Pathways Update - September 18, 2014

Pathways is Free!

Pathways was developed for doctors by doctors with funding from the Fraser Northwest Division of Family Practice.  Its expansion to Vancouver is financed by the Vancouver Division of Family Practice.  When Pathways goes “live” in Vancouver in early 2015, registered GPs and Specialists will have access to this valuable, time-saving resource at no cost to their offices.

If the Pathways pilot is successful, its further expansion will be funded by the GPSC, a partnership between Doctors of BC and the Ministry of Health.  Pathways is distinct from government programs such as A GP for Me and is unique in that the source for all Specialists’ information is a single one: the Specialists themselves.  The result is an easy-to-use online directory of reliable, current information to facilitate quick, accurate referrals.

Learn more about Pathways.  Contact Stephen Torrence, Pathways Implementation Lead, at storrence@jtjconsulting.ca.

Pathways Update - September 8, 2014

Pathways Data Collection is Underway!
We’re pleased to introduce Chantelle, Jamey and Randi, three dedicated Pathways MOAs who have begun to reach out to Vancouver Specialists to collect important information about their practices and referral processes.  Some of the most crucial information they are gathering concerns what individual Specialists do and do not see or do – in their own words.  Pathways will make this critical information available to you to help ensure quick, accurate referrals that are right for your patients.

There are about 1200 Specialists currently practising in Vancouver and Pathways becomes a more valuable resource with each one who signs on to make their information available to you.  Please help us spread the word by talking to your Specialist colleagues about Pathways!

To learn more about the introduction of Pathways in Vancouver, please contact Stephen Torrence, Pathways Implementation Lead, at storrence@jtjconsulting.ca.

 

Pathways Update - August 25, 2014

The Power of Pathways
Pathways allows GPs and their staff to find the right specialists for their patients quickly and easily. The directory can be searched by specialty and the results can be further filtered by areas of practice, gender, languages spoken, and more. Each specialist maintains a profile containing up-to-date information about their practice and their preferred referral procedures. Some specialists and clinics have even provided their referral forms for users to print out.
MOAs can print out a map of the specialist’s location and provide it, along with any instructions, directly to the patient.  

We’re preparing to launch Pathways in Vancouver in early 2015.  To learn more about the power of Pathways and how you can use it to streamline referrals in your office please contact Stephen Torrence, Pathways Implementation Lead, at info@jtjconsulting.ca.

Pathways Update - August 11, 2014

Three talented MOAs have been identified to assist JTJ Consulting with the Pathways Project.  Specialists practicing in Vancouver can expect a brief call from a Pathways MOA beginning in early September. The MOAs will identify themselves as JTJ Consulting associates and will quickly and accurately collect data that will be used to populate Pathways in advance of the pilot. 
Pathways MOAs will ask for information related to individual specialists’ referral processes and preferences such as office location, areas of practice, required investigations and estimated wait times. 

Please help us reach out by telling your specialist colleagues about Pathways.  We look forward to creating a complete and accurate directory to support the launch of this time-saving, effective new referrals system. JTJ Consulting is always available to answer questions about Pathways. Contact Stephen Torrence at info@jtjconsulting.ca.

Pathways Update - July 24, 2014

The VDoFP and JTJ Consulting have now established a Pathways Leadership Team to provide direction for the project. We are pleased to welcome Dr Terry Chang (Co-Chair), Dr Fiona Duncan (Co-Chair), Cheryl Hogg (COO, Vancouver Division of Family Practice) and Stephen Torrence (Senior Partner, JTJ Consulting) to the Leadership Team.

JTJ Consulting is starting to recruit MOAs to gather data for the Vancouver edition of the directory.  They are poised to begin collecting specialists’ data in September and to start registering GPs to use Pathways in early 2015.  

Please contact Stephen Torrence at info@jtjconsulting.ca if you are a GP or specialist practicing in Vancouver who would like to know how Pathways can improve the appropriateness of referrals in your office.

 

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The Vancouver Division of Family Practice currently has over 900 family doctors and resident members.

Contact Us

Vancouver Division of Family Practice
1108- 777 W Broadway
Vancouver, BC
Canada, V5Z 4J7

Phone:  604.569.2010
Fax: 604.321.5878
Email: vancouver@divisionsbc.ca

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