Comox Valley

Welcome to the Comox Valley Division of Family Practice

The Comox Valley Division of Family Practice brings family doctors together to identify opportunities for improving the delivery of local health care. We are committed to achieving meaningful change that benefits patients, doctors, and our community as a whole.

Press Release from the Physicians of Comox Valley Division of Family Practice

We know that you in the community are quite rightly concerned and anxious about COVID-19.

Your family physicians have organized ourselves to respond to the situation as it evolves and to provide you with timely and accurate information regarding the novel COVID-19 pandemic currently upon our doorstep. Our goal is to provide information and direction so you may understand your own responsibilities as a member of our community and the greater population during this worldwide outbreak. The Province’s team of public health specialists, the Medical Health Officers are working hard to support family physicians to have the information that is needed to respond to this pandemic.

We want to send out a clear message to you about how local Family Doctor healthcare is changing and explain how you can help our community fare as best it can through what will be a difficult time.

We understand many people are frustrated that the Provincial Health Officer and Island Health have not provided specific locations of confirmed cases. We do know that the Coronavirus is in the Comox Valley and as a result we need everyone to be taking measures to prevent transmission. Even people with very mild symptoms may pass on this virus. It doesn’t serve anyone to think it’s not in my community and won’t affect me. The precautions are for everybody in every community. The message is clear: for anyone who has not taken the calls to action seriously, it is not too late. You are being asked to take seriously your responsibility to your community and your loved ones.

Our plan to avoid this situation is to ensure everyone knows that social distancing is important. THIS APPLIES TO EVERYONE. Social distancing is currently seen as the main way to limit the spread of COVID-19. It requires YOU and everyone, to aggressively limit unnecessary direct contact you have with other people. This includes avoiding groups, crowded places and places with more than 50 people where social distancing can’t be maintained. (This may include workplaces, stores, restaurants, places of worship, etc.). This means avoiding direct contact such as hand shaking and hugging, and maintaining a distance of at least 2 metres between you and others. Restricting direct person-to-person contact will greatly reduce the spread of the virus. It is unknown how long this will be needed. The need for social distancing will be monitored closely in the weeks and months ahead.

We attach an information graphic to help explain social distancing. Please follow these - even if you are not worried about your own health, taking these simple steps could save the lives of your loved ones.

Seeing your Family Doctor

You will notice changes when you contact your Family Doctor’s office. These have been put in place to reduce the spread of this virus - not only amongst our patients, many of whom are frail and elderly, but amongst the physicians and their teams. We want to make sure that doctors (and other primary care providers including midwives and nurse practitioners) and their teams stay healthy so that they can continue to look after you.

To delay spread of COVID-19 we are reducing face-to-face contacts. In many cases this will mean using phone-calls and online assessments and follow ups. All physicians are able to provide effective care in this way and will ensure the patient is brought to the office for an examination when needed. By cutting down on the number of face-to-face visits we are also using social distancing by minimizing the number of patients in the waiting room.

For patients who have stable chronic disease, we may encourage you to consider delaying any non- urgent lab work to decrease your need to go to the laboratory. We may lengthen prescription supplies to lower your need to go the drug store. If you become unwell or your disease becomes unstable then you should contact your clinic.

Do not drop in to your doctor’s office. You may well be turned away. It is best to call ahead, or make contact first through other channels such as email or through online portals as they become available.

Employers – A reminder that it is time to stop asking your employees for sick notes for self-limiting illness, including those who develop a mild form of Coronavirus. In many cases doctors will refuse to offer them.

Testing For COVID-19

Doctors get new information regularly, including the latest screening guidelines.  Testing is available for all who need it. Not everyone needs to be screened, even if you have symptoms. If you develop symptoms, call your Family Doctor, you can often be managed at home. You can also use the BC COVID-19 Self-Assessment tool which you can complete for yourself or on behalf of someone else if they are unable to

Who should be tested for COVID-19?

People with respiratory symptoms who are:

  • Hospitalized, or likely to be hospitalized
  • Health Care Workers
  • Residents of long term care facilities
  • Part of an investigation of a cluster or outbreak

Remember, it is not testing that will limit this is social distancing and self-isolation that will.

Who should self-isolate?

Self-isolation is a critical step that you must take to limit the spread of infection in the community. If you develop cough, congestion, or fever, YOU MUST SELF-ISOLATE until symptoms resolve. If you are unsure, in the current situation, we ask that you assume that you have contracted the COVID-19 infection and self-isolate. This is no reason to panic and immediately seek medical attention. A positive test does not change the treatment of a COVID-19 infection. Most infected people will only develop a mild respiratory infection and will recover within 2 weeks.

If you become more unwell then this is the time to contact your Family Doctor. If you are unclear, then please do contact your Family Doctor.

Emergency Room at Comox Valley Hospital

PLEASE do not go to the Emergency Room for testing. You should only go to the Emergency Room if you are experiencing a medical emergency.

Steps are underway to ensure the hospital is able to deal with the COVID-19 situation as it changes. This includes postponement of elective surgeries and detailed plans to ensure they are ready to manage the

forthcoming challenge. Your hospital specialists, alongside our hospital administration, are working tirelessly to deliver effective care for all eventualities.

Also, consider modifying risk-taking activities. Maybe mountain bike a bit less aggressively, take more care out driving - anything that reduces trips to the Emergency Room.

Taking Care of Yourself

Life for all of us is going to be different and at times very difficult through this year and possibly beyond.

Please ensure you get time away from worrying about COVID-19 - for example spend time alone or with close ones away from others in the beautiful environment we live in.

Most of us will be fine through this difficult time, more of us will be fine if we stick together and act responsibly.

Take the time to eat healthily, exercise, and find new ways to relax.

You can find some tips/techniques for relaxation through this link to the “Coronavirus Sanity Guide" This page is accessible to anyone for free from the Ten Percent Happier website:

Taking Care of our Community

Again, even if you are unconcerned about the risk to yourself of COVID-19, you must use social distancing to delay the spread of this virus. With no known cure or vaccine for COVID-19, preventing transmission is absolutely critical at this stage. There have been patients in their 30s in Italy, previously fit and well, who are currently being ventilated. When a hospital is overwhelmed, even a minor car accident could have serious consequences because of the high demand for hospital care.

While following social distancing, including keeping 2 metres from others, isolating if unwell and frequent hand washing, do check in on your vulnerable, isolated neighbours - see that they have all they need.

The Comox Valley Food Bank is getting low on food supplies, and is gratefully accepting donations.

The Care-a-van is still operating and is also in need of donations of non-perishable grab ‘n go foods (canned soups, crackers, Boost, yogurts, etc.)

Need More Information:

To avoid overloading resources at 811, people can also can call 1-888-COVID19 (1-888-268-4319) for the Province’s COVID-19 information hotline. The toll-free phone line is open between 7:30 a.m. and 8

p.m. seven days a week for non-medical information about the virus. That includes the latest information on travel recommendations and social distancing, as well as access to support and services from the provincial and federal governments.

The BC government is also offering an online self-assessment service ( for people who want to check their health status and recommendations for the right steps to take.

BC Centre for Disease Control website (


Dr. Adam Thompson
Physician Lead – COVID Response
Comox Valley Division of Family Practice

Download a Copy of the Press Release

About the Comox Valley Division of Family Practice

The Comox Valley Division of Family Practice brings family doctors together to identify opportunities for improving the delivery of local health care. We are committed to achieving meaningful change that benefits patients, doctors, and our community as a whole.


Social Isolation poster.jpg


Message from Dr. Sharmeen Mazaheri MD to her Patients

Dear Patients, I closed my general practice (excluding gender affirming care for youth and adults) at Crown Isle Clinic on March 1, 2020. I have made this difficult decision for personal health reasons and in order to better meet the needs of my family. Dr James Ingrey, also at Crown Isle Clinic, has assumed the care of all regular practice patients and I will continue to work as a drop-in physician for the Crown Isle Clinic and on occasion as a locum for Dr Ingrey.

Please note: I am continuing to provide regular and consultation-based gender affirming care for all transgender and gender diverse youth and adults. This includes access to hormone and surgical assessments, ongoing hormone management, and assessment for puberty blockers. My hope will be to expand my transgender care telehealth hours as well for patients from out of town who access my care in this way. 

Sincerely, Sharmeen Mazaheri MD CCFP 

Resources for Women and Families

... with mental health and/or substance use challenges in pregnancy and with babies up to 2 years of age. Available in our Resource Section or download the document HERE

Resources include support for Aboriginal/Indigenous families, abuse and violence, anxiety and depression, parenting, housing, feeding, substance use, and may more subjects. 

Northern Gulf Island - Gold River MHSU Shared Care Project

The Northern Gulf Islands - Gold River MHSU Shared Care project was initiated in 2017 with a goal of re-aligning delivery of rural MHSU care in partnership between the Campbell River, Comox Valley, and Rural & Remote Divisions of Family Practice.

As one part of this project, a team of clinicians piloted a shared MHSU care model using telehealth in Gold River and Tahsis whereby a patient was able to have a psychiatric consultation with a psychiatrist, MHSU clinician, and family physician. This technology-enabled wrap-around care enables the patient see a team working together for their health, better supports team members who might be working in isolation, and provides professional development opportunity for the team. Check out these videos for more information:

Video #1 - Project Highlights - Relationships and Capacity Building 

Video #2 - Implementing the Model of Care

Enhancing Perinatal Care in the Comox Valley

Through Shared Care’s Partners in Care initiative, the Comox Valley Division is collaborating with Perinatal Services BC on an extensive project to assess maternity care needs in our area and has created solutions to address some of the gaps.

Read the latest edition of the Shared Care in the Comox Valley Newsletter. We encourage you to share this newsletter with anyone you think might be interested in the work we are doing.

Please contact me with any questions or comments:

DO THINK YOU ARE PREGNANT? ​Visit the Comox Valley Maternity Care Pathway to ​find out what steps you should take next »

Physician Recruitment

If you are a physician looking for a permanent practice: 

  • Review ​the current list of opportunities
  • EMAIL the ​our Recruitment Coordinator ​and discuss your ​particular career path
  • Visit to learn about opportunities throughout VI. Eight VIDivisions and IH partnered ​to provide a portal whereby family physicians can connect with community information, job opportunities, and Recruitment Coordinators across the island.

If you are a physician looking for locum opportunities:

  • Review ​the current list of opportunities
  • EMAIL the ​our Recruitment Coordinator ​to be placed on the Physicians Seeking Locums list - sent out monthly - and to discuss your availability and scheduling needs. 

Find out more about living, working, and playing in this diverse community and ​EMAIL our Recruitment Coordinator for more information. 

Physician Practices Accepting New Patients:

Dr. Stephen Fox, Ginger Goodwin Medical Clinic
Address: Suite 102 - 2665 Beaufort Ave., Cumberland
Phone: 250-871-3626 | Fax: 778-647-2003

Dr. John Law, Courtenay Medical Clinic
Address: 788 Grant Ave, Courtenay
Phone: 250-334-2445 | Fax: 250-334-2642

For a full list of family practice and walk-in clinics in the Comox Valley, visit Our Clinics.

All Division websites have been moved to a new platform. Please contact either Lyndsey Jennings ( or Judy Darby ( with any questions or concerns.


Our Impact

Member Services

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